Reply. Its now a year later and I still have terrible scabs on my scalp, huge flakes, and dandruff along with the initial itching. But the worst thing is he put different sponsor for me. (stupid, I know) However, when my products came in the mail, I immediately shipped them back for a refund. MONAT VIP Customers get to enjoy our naturally based, cruelty-free and vegan products at a 15% discount. They also get free shipping and a free product in every qualifying Flexship order. FOLLOW US . Customer Service Greetings. I called Monat and cancelled my membership ($25 down the drain to cancel). WE ARE MODERN NATURE. I loved my time working here and would highly recommend. worst customer service ever, no luxury brand would put their client through this! Our mission is to help people everywhere enjoy beautiful, healthy, fulfilling lives through our exceptional, naturally based products, a fun and rewarding business opportunity, and a culture of family, service, and gratitude. My scalp also ended up having a bad reaction and it grew more dry. 15% discount on all products The product even smelled and looked like the real Monat Renew Shampoo..HOWEVER, once I used it on my hair, I could tell it was a fake! Your inbox is about to get a lot more stylish! I SENT THEM BACK! Their customer service is not good. YES, they were. Tell us about your issue so we can help you more quickly. I used Monat for a month and my hair, though softer to the touch, was more prone to falling out when I brushed through it with a brush. Useful. VIP Customer $25.00 (USD) VIEW DETAILS. If available, sign up for your device’s “Find My” service. Today’s customer service goes far beyond the traditional telephone support agent. Customer Service, Do Better! Reply. The person who helped me to enroll me as a MP, did a mistake on my name everywhere, mistake on email, mistake even on my gender even he knew that he was talking to a female! Surprisingly, customer service was very helpful and all went well on that front, but the itching turned into huge scabs all over my scalp and a lot of breakage to my strands. "My … Pack the items in proper shipping containers. I really enjoy these products but I am extremely frustrated with customer service and my flexship orders. I will no longer support this company through products or giving money towards them when all they are are a scam and go after house wives and mothers to make their company seem all high and mighty … Monat has some of the best haircare products I've ever used. DISCONTINUED. I’ve lost $500 on a scam. So here’s what most people say about it: … FOLLOW US. We outline the most common support transcripts and customer service phrases that can be used under various scenarios. Offering the finest hair care and skin care products available.I create beauty systems specifically for you. The views and nutritional advice expressed by MONAT Global are not intended to be a substitute for conventional medical service. The customer service is terrible and I lost half my downline in the 1st year because they either hated the products, gave them RASHES, (kid you not) or the company was terrible towards them. Contact Customer Service. So far, I love it Useful. Call Monat customer service at 888- 867-9987 and obtain a Return Authorization Number (RMA). I started out using Monat as a VIP… I started out using Monat as a VIP customer and fell in love with the products right away. Then I get an email about how my products were never shipped. Useful. He put some pro subscription - eventhough I said I don't want to. Share The MONATtitude. I ended with products that I had given as Christmas presents. These 2 days I experienced the worst customer service in my life. If you have a severe medical condition, see your physician. Customer Service Representative (Former Employee) - Miami, FL - 23 April 2020 Very family oriented business, great work environment and staff. Community Forum Community. The return process is pathetic: first of all you cannot process your return online, and you must call the customer service, you will wait over 2hrs for someone to respond. Finally she told me that I would receive an email within 24 hours. Share. Payments. Parabens Sulfates Cyclic Silicones BHT DEA/MEA Polyethylene Glycol Phthalates Phenoxyethanol Petrolatum Mineral Oil Paraffin Wax Triclosan Plastic Microbeads Formaldehyde Releasers Harmful Colors Harmful Fragrances Elevate Your Hair Standards. I asked for the order to be canceled and my “childhood friend” told me she would contact customer service to get it canceled. I told her it just wasn’t for me. Consider adding tracking to the package in case it gets lost in the mail. The Monat call center that you call into has employees from null and is open Mon-Fri 8am-11pm, Sat 8am-5pm EST according to customers.
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