22 reviews of JCPenney "This is the nicest looking JCPenney I've ever been in. Or maybe because I'm not from Tijuana! ", "This is the only place myself, my family, and all of our friends go for all of our…", "Simmons Jewelers has been and is my go to for any issues dealing with my Rolex…". I come weekly during the week day and sometimes on Saturday. The salon is clean and is one of my pet peeves. Overall: B-Needs some TLC, much like the whole mall. This J.C. Penney store is is not one of the best ones to shop at. A free inside look at company reviews and salaries posted anonymously by employees. My appt was at 2:45pm I was out of there by 3pm. Btw, I destroyed the gift card. The overall store seemed really did but it was neat and at what we wanted. I have never even thought to review a department store. JC Penney ranks 13th among Department Store sites. $80-$90 is a great buy! I've seen better displays at Walmart! My appt was at 2:45pm I was out of there by 3pm. JC Penney Hair Salon - Hair Salons - Yelp. The man was screaming and yelling and security was just trying to get him out of the store. Yes the store is having a closing sale, but they are changing the tags and raising the prices. Nothing is where it should be, everything is in just hung up in random racks. You'd think you're at The Alleys in Downtown Los Angeles! I'm a very long time loyal customer. I'm serious. As he was looking, there was a bit of a situation between a man and security. I knew that this Sephora would not have as large of a collection of makeup that the regular Sephora stores have, but it was the closest one to me and I wanted to get some tips from a beauty specialist on what under eye concealer I should use. He even offered a coupon. The lady at the register was nice and rang me up quickly. Make up galore for me. Before leaving I asked them why the policy of only making the return at the store it was originally purchased. They have an actual computer for the customers to use just to order blinds but of course that one was not working. This store is the one I frequent the most because of its proximity to my neighborhood. Wish this store was closer to us. Contact the business for more information about recent service changes. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with JC Penney Customer Service. When I came up to ask her for a coupon, she said that she was out. Choose from exclusive JCPenney brands, fresh new ones, and the established brands you know and love. This place just gives me bad vibes.On the bright side, the company itself has some good deals so...maybe go to another location? In the men's sections, things were cluttered and messy. Went to the JCPenney location at Broadway Chula Vista. He listened to what I was looking for and offered a good selection to choose from. Seems they're coasting towards an end of life scenario by treading water and not doing anything really to stay relevant or fresh.Anyway, I'm in for socks and sometimes Christmas returns. Wait lines are always outrages! The lines can get long. Went to the JCPenney location at Broadway Chula Vista. The girl working there said she was so tired to another coworker as I was changing clothes so my entire session was rushed and felt super uncomfortable. The girl working there said she was so tired to another coworker as I was changing clothes so my entire session was rushed and felt super uncomfortable. Now I'm a pretty big guy, so sometimes finding my size can be a challenge. Again she repeated over and over "we aren't cleaning because of covid "Hmm I understand that but are you extending my warranty ?? It is still one of my favorites to this day. No customer service no manners. Make up galore for me. I replied, "Thank you very much" and walked out. They actually have some pretty good clothing and it is usually on sale. You're a business that should be geared towards service not just sales. Thanks jcpenny your customer service is terrific !! We were in luck we were able to get our Bali windows for a great price. This J.C. Penney is located in Orlando Fashion Square Mall. 2 reviews of JC Penney Hair Salon "Miriam is my hair stylist. When it was my turn…", "I came in on a layover after losing my favorite pair of Raybans. 3 other reviews that are not currently recommended, Find more Children's Clothing near JCPenney, Find more Department Stores near JCPenney. I ended up finding a top to purchase but the line was so long that I said forget it. Though newly remodeled this store still shows it's age. The store is even more trashy and ghetto than before! Most eyeliners have a small amount of bees wax in it which causes me to break out so I read ingredients in make up now. Smells like the 80s without the legendary customer service or catalog desk which should have evolved wonderfully into online sales but whatever. I dislike Urban Decay cause it has bees wax which I'm allergic to. Find information about hours, locations, online information and users ratings and reviews. "Great customer service. or. We are definitely going to get our window treatment from here in the next couple days. JCPenney (Dover, DE) Department Store in Dover, Delaware. Three other employees are talking while people wait in line. Everything is thrown all over the place. WATCH YOURSELF HERE THEY ARE JUST PLAN RUDE RACISTS PEOPLE WORKING COUNTERS. And that it was because of Covid-19! I talked to a supervisor once and she asked me to formally complain to the actual manager so he would give the employees more hours! The escalators are very narrow and a bumpy ride. JCPENNY is were I get most of my work clothes and for a great price. The carpet also has old gum on it, and also is torn and tattered in many places. Today I was told by one person that two months ago, they stopped offering that option. However, kudos to Emy for taking my rant in stride! The one negative to this place is lack of a bigger selection of some items. Yesterday while shopping there was continuous directives to staff that "they aren't too busy to make announcements." They really need to update that system because someone with no patience would've left. I think this store was added to the mall in 1990, or sometime around there. Reviews. This is the worst JCP I have ever been to and it just keeps getting worst and worst. Older sorta run-down looking store but they have a huge variety of things here and they had tons of deals on clothes and various other items they carry. Create New Account. Sometimes, they will just tell you to look for whatever it is you're wanting, and if you don't see it, they don't have it. I talked to a supervisor once and she asked me to formally complain to the actual manager so he would give the employees more hours! Seriously, you're better off going to the other nearest location which is Plaza Bonita. But the disaster of this place compelled me. You also have the option of getting a mini makeover, which is free, does not require an appointment and only focuses on one part of your face. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. You can just tell that they are cutting hours. On January 25, 2021, I ordered a new mattress from JC Penney.com. She even rang me up as separate transactions, so I can use a promotional discount since it was only good per transaction.Now that's what I call customer service. It's never a destination for me when I … Things were starting to get a little heated so Adam and I decided to abandon the look for sweatpants and found a cash register. It sucks! CBL owns more than 100 properties in 26 states, but … SHAME on you jcp! They have bird things, and lots of pictures of Gordon Ramsay, and lots of other good stuff. JCPenney in Massena, reviews by real people. I don't think anyone there wanted to clean up the dress shirt area.Also, the fitting rooms are kind of hidden - at least I felt that way. Initial JC Penney complaints should be directed to their team directly. The shoes are very hit or miss. Log In. Wow. As I was looking at their ill-conceived collection, this morbidly obese Jota from Tijuana all dressed in black, looking like a large garbage bag full of cottage cheese, with his/her hair up in a bun, blocked me from getting close to the colognes told me that I couldn't get close to them. Clothes are all piled up. Treat yourself to some shopping therapy minus the guilt with our online clearance items! I would not recommend shopping here at all. See more of JCPenney on Facebook. Yes the store is having a closing sale, but they are changing the tags and raising the prices. Clyde helped out a lot and delivery was prompt and professional. 9 minutes pressing all departments and none of them picked up the phone. Made me go all around I walked out my husband was on the other side waiting for me he asked why did I walk out through that door. Lingerie and plus size is upstairs right next to the housewares and the only fitting room is for 'girls.' More than ULTA. In my case I quite enjoyed this. JCPenney was one of my favorite stores growing up. 23,471 reviews from JCPenney employees about JCPenney culture, salaries, benefits, work-life balance, management, job security, and more. He said that i could point out the one i liked and he'd show it to me. 55 reviews of JCPenney "If this store weren't so over stuffed with merchandise, making a person feel like they need to clean their room... it might have a chance with me! I say corner because it was a really small section with baby stuff and we were sad to see that there really wasn't anything gender neutral that we could get for the baby. I also give it 3 stars because of the selection. I knew after that we would never come back to this location but I am so happy I had reward points because I got 6 new towels for under $10!! There was stuff tossed everywhere, things on the floors, racks tipped over. She was rude and said "we aren't cleaning because of covid" hm that wasn't my question I tried to calcify what I was asking if my warranty would be extended due to them not proving the service at the this time. I know it's in a run down mall but hire a few people. I know that there are many factors that are causing the decline of the retail industry, but I do hope they could come back from their struggles.3 stars. I love the Sephora brand. There is always only 1 register open in the first floor. It is not easy to find merchandise at this location. 13 reviews of JCPenney "If you follow the news at all, you probably know JCPenney has fallen on hard times. You're better off driving an extra 30 minutes to another mall. In fact, how is this department store as a whole still in business. Unfortunately during that time, the person who was causing a ruckus downstairs near the men section was now upstairs also causing a ruckus. !Avoid this lousy store for sure!JCPenney customer service is the worst! 8,946 J. C. Penney reviews. I believe he doesn't get the concept that customers pay for Jcpenny to keep its doors open. The sales are definitely the time to go, but be willing to dig through the racks, they're often hit hard." Went to JC Penney to buy some more eyeliners from Sephora in JC Penney. I like the Sephora brand which doesn't cause me to break out. Remember Montgomery Ward? So you will think "I made it on time let me walk out" no she said "I'm locking the doors you can use the other doors" I told her it's not even that close to 9?! The store is located in the middle of Plaza Bonita Mall. The carpet also has old gum on it, and also is torn and tattered in many places. Yelp users haven’t asked any questions yet about JCPenney. It's kind of old looking, and has a musty smell. BEWARE!!!! This is a good spot to shop after a holiday has passed, especially the jewelery section. Use our store locator to find the closest department stores to your location, along with their address, directions, and hours of operation I never once felt rushed as she tried numerous products on me and allowed me to take time and decide. It was a rainy day , luckily we have a car I would have been even more upset if I would have taken public transportation on a rainy day during a pandemic , for them to say something like this .I never ever shop here , I gave it a try and will never return. This is my closest JCPenney location, and I'm here often so Im a good candidate to judge their service. The kids section is downstairs and super crowded with discounted and clearance clothes. 3.8. However, it is difficult to find help. I asked to speak to the manager and she told me, "no it is only one coupon per day"...really on purchases over $400....you can't use a little common sense? JC Penney Hair Salon store or outlet store located in Chicago, Illinois - Ford City Mall location, address: 7601 S. Cicero Avenue, Chicago, Illinois - IL 60652. You have to look everywhere for the style and size that you need. Like literally spread his/her arms so I couldn't get close. FREE shipping at jcp.com! I started to look through the racks, and located four sportcoats that fit me.I went to the register to pay. I dont shop at JC Penny because it's straight up ghetto! She triple checked to make sure the…", Our First Sample Sale coming this December. Customers should not be affected by employees hours! It's kind of old looking, and has a musty smell. You also have the option of getting a mini makeover, which is free, does not require an appointment and only focuses on one part of your face. Random clothes everywhere. 49 reviews of JCPenney "Been shopping at this location for a few years. JC Penney's partnerships with Canadian brand Joe Fresh and perennial European favourite, MNG (by Mango), round out the more exclusive lines along with trusty old Worthington's and a.n.a. I bought a nice watch at a fair price. Big mistake! OK so went back to JCPenney again looking for window treatment. I love Sephora, but at this location they have limited selection, are laid out poorly, and makeup is a mess. I'm not exaggerating when I say every dept looked like a bomb went off. Now I have to drive to the store, just to ask a question about my delay order. Save money on JC Penney Hair Salon and find store or … I was at checkout paying for an item that was on the shelf with a 50% off sign. Service was great, the store was clean; and, the staff were helpful. Very declassé! Yelpers report this location has closed. I recently visited the sephora department and the girls working there were nice. I'd rather at Macy's instead as I get treated better even without having their credit card! I felt unwelcomed by one of the old managers (Marina) at this location. I have been to this JCPenney location many times. No answer of my question just sounded like a broken recorder. Please family no more gift cards from this place. This particular department store is a complete disappointment. I felt like I was shopping at a garage sale. It was also a complete wreck. Share your voice on ResellerRatings.com The other day I made a quick run to Sephora get my foundation, I got there around 8:35 pm there was no line in Sephora took me about 5 minutes while I grabbed a few things. Wish this store was closer to us.Portrait Studio staff we professional and friendly. I never saw one employee on the floor cleaning or organizing anything. Older sorta run-down looking store but they have a huge variety of things here and they had tons of deals on clothes and various other items they carry. I have been to this JCPenney location many times. My mom actually suggested to go to JCPENNEY, I always forget about them because I dont like to go shopping much. Shop JCPenney Clearance Deals and Save Up to 60-75% Off Select Items. Their "Sale" signs always say one thing and then when u get to the register, its a completely different price and way more expensive than what they advertised! Log In. Wait lines are always outrages! Yep. I told him/her that my vision was impaired and that i couldn't see that far. Smells like the 80s without the legendary customer service or catalog desk which should have evolved wonderfully into online sales but whatever.Growing up, I'll never forget Gwen helping us with school shopping every summer. Decided to give them a shop. They were having a sale on sportcoats. I don't want anyone I know being treated rudely, the way I was. I don't usually review places but feel like this needs to said. I won't go back. Geez I haven't been here in years. Yelp users haven’t asked any questions yet about JCPenney. Manager will not open other island of registers. Shop with us and enjoy an unbeatable selection of jewelry, clothing, shoes and more! On the first page, it stated that purchase of a new mattress included removal of the old mattress. I love the Sephora brand. 19 reviews of JCPenney "This J.C. Penney is located in Orlando Fashion Square Mall. He wasnt overbearing at all, very laid back. I was asking about if my warranty was going to be extended on my jewelry because they are currently not cleaning because of covid. The other associate chimed in that the cant or they will be fired. It is still one of my favorites to this day. Usually, the customer service is pretty good, unless it's around Thanksgiving and Christmastime, when they insist they they're "too busy" to help you. Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. I just can't do it! It is sometimes hard to find the size of clothes that you need, but I guess that's to be expected at any store. Marisol was there to help me, as I didn't know what size I had previously gotten. This is also one of those stores that believe that petite women don't want to wear fashionable clothes, just old lady stuff. I've only really shopped there in the last couple years, so I can't speak to whether or not this is better or worse than it's always been. Cashiers that should be behind closed registers are putting clothing away. INSULTING larger women by putting their clothing upstairs away from all others except children and lingerie. The mall is, as others have noted, subpar. It took about two hours and it seems every time we went they had trouble with both their computers which did not make any sense. Kinda pricey but the cashier i believe her name was ana. This is the worst JC Penney I've ever been to. This review is for the Sephora in the JCPennys. There were coupons on the desk right next to her! While the staff is mainly friendly, I think that what hurts them is that there are not enough people working the checkout lines. Of this is the case , please close chula vista location first , never returning to this location.
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