Email addresses. Contacting a prepaid card is no help. I totally agree with everything you saying and have experienced a similar situation. Refunds not issued in timely manner. Tell me more about: Refund Transfers and Advances . Someone needs to investigate this company and talk to their clients to improve customer service. Premiums, co-pays, co-insurance, and deductibles may vary based on the level of Extra Help you receive. With our Member Satisfaction Pledge, if at any time during your annual membership you are not completely satisfied, we’ll cancel your membership and give you a prorated refund. Sales. I was told several times that I would be called back and wasn't. They really have a "F" rating in my book. Find your order and select Details. sales@epsfinancial.net; Customer Support 888-782-0850; Terms & Conditions; After realising that the discounts that were on offer are the same as using the Coles/ woolies/ supercheap catalogues I asked to cancel the membership and for a refund. The refund is scheduled for direct deposit on the 24th of April to the same account number. Email customer service; Email about website-related comments. If you are a Provider and require assistance, you may contact UnitedHealthcare plans by calling the toll-free General Provider line. Pissed Consumer © 2021 All Easy to payment, It is a tax refund, It is a tax company, I paid too much for the hearing aids, Fdic insured, Cons: $50. The algorithm is subject to change in future. Hours of operation: 8 a.m.–8 p.m., Monday–Friday Because we had already disbursed the funds to the account specified for the taxpayer, Refund Advantage immediately initiated an ACH Request with the receiving bank to attempt to research the issue on behalf of the taxpayer,On 2/15/2017, the taxpayer telephoned Refund Advantage at 10:11 AM, 10:33 AM, 10:53 AM, 11:12 AM, 11:42 AM, and 11:52 AM EST. IRS Tax Support Phone Numbers. I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. To request a refund for your ACTIVE Advantage membership, please contact our customer support team by email at ActiveAdvantage@ACTIVE.com. Ms*** *** has been instructed in both phone calls and correspondence that this process can take an extended period of time. 800-882-8880 or your elite reservation number. both the satisfaction of Ms*** and the tax officeThe hold placed on Ms***’s check was done so by *** ** *** as part of their standard operating policies concerning large check deposits, and a condition that we are unable to influenceHowever, per the conservation Ms*** had with a representative on 4-14-2016, she is in possession of her tax refund and is satisfied that the issue has been resolvedAs such, Refund Advantage and the consumer consider this issue to be closedWe thank Ms*** for selecting Refund Advantage and look forward to working with her again next year, Refund Advantage -FIU personnel have been working with Ms*** *** since May on her complaint, as evidenced by her reference to the correspondence we sent her on 5/13/16. Telephone Assistance: IRS live phone assistance is extremely limited at this time. By 12:00 PM on 2/15/2017, the receiving bank had identified that the funds were deposited to a card, At 12:15 PM, our client operations division attempted to contact the taxpayer to relay that information, including contact information and appropriate steps to take to reclaim her funds; however, she hung-up on our client operations employee. Phone Number. In the Delivery section of the item you wish to remove, select Cancel. This is not a customer friendly company and management is a [redacted]. To contact TurboTax customer service/support use their contact website during business hours. Reservations and ticket changes Call us at 1-844-637-4770 (TTY 711) to schedule a one-on-one appointment with a Simpra Advantage Representative. Unfortunately, her allegation involves a potential criminal offense and involves a lengthy process for However the issue was resolved, and funds were released last month on the 9th of March. I will not use Refund Advantage again after this year. The consumer verifies that they have received the funds, and controls were put into place... Toll free: 1-888-891-0707. Phone Numbers General Phone Numbers . I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. Johns Hopkins Advantage MD is a Medicare Advantage plan with a Medicare contract offering HMO and PPO products. Regards, [redacted], Refund Advantage is committed to working with our consumers to ensure satisfaction with our services and those provided by the tax preparation offices we conduct business withOur operations staff has diligently worked with the tax preparation office in *** ***, While Refund Advantage and *** are sympathetic to the issues the tax payer is experiencing, it is important to note that this tax preparation office is not an employee or affiliate of Refund Advantage or ***Refund Advantage has concluded our investigation into this matter and have determined that our product was issued to the tax payer in questionResolution of fees agreed upon by the tax preparer and the tax payer, are an issue outside of the purview of our ability to resolveWe would recommend that the tax payer return to the tax preparation office for resolution, Revdex.com: Do not use this company. For example, $2,500 loan representing 50% of expected refund borrowed over 29 day term, total amount payable in a single payment is $2,571.51 including interest. Please make sure your mailing address is correct to ensure your refund check is not delayed or lost. You would think a Business would be kind of enough to get back my funds. These cookies are necessary for the website to function and cannot be switched off in our systems. Tribute Advantage is available to anyone who has both Medical Assistance from the State and Medicare. Contact us or have a Simpra Advantage Representative contact you. This company treats their small business partners like they do not exist. For accommodation of persons with special needs at sales meetings, call 1-888-403-7682 (TTY: 711) , 8 a.m. - 8 p.m., 7 days a week. Contact Metabank customer service. This now has become a LEGAL matter. Each time I call, it normally takes 1 12/ to 2 hours for a rep to answer. Each rep gives me a totally different answer and I still do not have a solution. For Economic Impact Payment questions, call 800-919-9835 . They will tell you that one representative lied to you then turn around and tell you another lie. This is now being investigated. -?In order to resolve this issue, the taxpayer needs to contact the card company, as we have repeatedly advised her, Address: P O Box 24462, Louisville, Kentucky, United States, 40224, Add contact information for Refund Advantage, Sharing is caring! ater that day on 2/21/at 10:AM EST, the taxpayer called us again and asked for updateShe was told that we had received notification that the card company had completed their investigation, and we again advised the taxpayer to contact the card company directly,On 2/23/at 2:PM EST, we received a U.STreasury Trace request from the Department of TreasuryWe presume that this trace request was initiated by the government after the taxpayer contacted them,ln order to resolve this issue, the taxpayer needs to contact the card company, as we have repeatedly advised her, Ms [redacted] called Refund Advantage to let us know she did not receive her Refund Transfer check in the amount of $from A check was reissued to Ms [redacted] and sent via Fedex overnight to arrive 2/13/ Client Operations spoke with Ms [redacted] on 2/12/to let her know and she was pleased that the check would arrive to her new address the next day, Our customer called with questions regarding the disbursement of her Refund Transfer funds “Refund Transfer” funds are proceeds of a taxpayer’s federal or state refund after having been processed by a Refund Transfer program Refund Advantage is a Refund Transfer program serving taxpayer customers across the United StatesThe customer’s Refund Transfer was to be released as an ACH to the customer’s personal bank account The funds were sent via ACH to the account on 2/2/, This company treats their small business partners like they do not existCustomer service is not knowledgeable and they lie constantly No one really knows the company policies and regulationsThey will tell you that one representative lied to you then turn around and tell you another lieThis is not a customer friendly company and management is a ***Someone needs to investigate this company and talk to their clients to improve customer serviceI was told several times that I would be called back and wasn'tI had paperwork submitted for several weeks that was not processed and I was told that by a representative yet nothing was done to correct this because it was passed the deadline instead I was given lies as to what really happened by everyone except one honest managerEvery other tax product bank is better than this one and I will not use them again after this year is complete, The person assigned to your account does not return callsWhen you ask to speak with a supervisor they say noI told them my name and information and they said I was not that personI was treated as if my feminine voice could not belong to a man, The tax preparation office that the tax payer selected and used has provided us signed copies of all disclosures, signed by the tax payerThese disclosures include all fees charged by the tax preparation office This issue is not between Refund Advantage and the tax payer, but rather the tax payer and their selected tax preparer, as such this complaint is limited to those two entities and Refund Advantage has no additional information to provide.” Tell us why here, They hold your dd!
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