However, everything that I recorded yesterday no longer plays (even off the cloud). Comcast 30-day money-back guarantee does not apply to Xfinity Prepaid Instant TV. Quill. Will keep fingers crossed! Comcast is sidestepping development of an Apple TV app for Xfinity TV customers in favor of its plans for Roku boxes and technology based on Sky's Now TV service, a report claimed on Friday. We go over how you can watch the Super Start Batteries 188 of the 2021 NASCAR Xfinity Series at Daytona. You need to understand how the DVR and Cloud recordings work with Xfinity. Over $90 $ to $ Seller. Why have a hard drive at all? Stream top networks, live sports and news, plus thousands of On Demand shows and movies on your phone or tablet. So I just got off the phone with Comcast and this is what the rep told me Xfinity X1 is a game changer, allowing millions of people to search and discover the content they love like never before. I've only had the service for a few weeks now, not familiar with he site/threads. My live tv is fine. eBay. What to watch out for is the DVR HDD will hold a lot more recordings than the Cloud will retain however. Still no relief. I did have a couple of cut outs in the beginning but it seems to have settled after the first few cycles and has been good for the last couple days. by watching dvr recordings already with issues or by recording new ones to see?Customer 9:08:17 PM, The refresh signals have been sent , once the device is powered back on please retry to record the new airing contents .Anjalika 9:08:50 PM, what about my previous recordings, they cannot be fixed? The only answer i got was that they were aware of the problem and were working overtime to fix. I appreciate you letting us know. Brand. Live TV Streaming Services Comparison. You need to understand how the DVR and Cloud recordings work with Xfinity. eBay.com. It seems to be fine now in Chicago. We have the hard drive dvr and are having the same issues in Georgia. Do they have someplace on the comcast site where they list outages? Sep 14, 2017 #2. Very frustrating to say the least. Xfinity TV customers will love the app—and even Xfinity internet-only customers can use it to watch a select variety of free content. Why does XFINITY On Campus ask for my university login? Tivo. He said he would do that. I am glad to see I am not the only one with this issue. Trustpilot, a website that ranks companies … Reply. I don't see it in this thread. It's on every recording since 1/20. $60 - $90. Any info from XFINITY tech? Most customers probably don't even know these forums exist. Re: Dvr recording playback keeps freezing. obumexB1. The Roku Streaming Stick just plugs into the HDMI port on your TV. Depending on which DVR you are using you probably have a 500 GB hard drive. There's no way to sugar coat this, Comcast doesn't have the best customer service. In some cases, it just skipped right through scenes. This am I could play my Dvr shows but with the horrible skips, but now it just re routes to the on demand and hosed with commercials! 12/9 I have contacted Comcast/Xfinity a few times in the past 2 months about my TV picture in Utah and sound skipping, freezing and tiling. All I can say at this point is wow, simply WOW! Link please? So at I can at least acknowledge it's not just you can Comcast. I can't even watch anything. Learn about Live TV and DVR Streaming on the Xfinity Stream portal (www.xfinity.com/stream). eBay USA. This question, "TV Tiling / Freezing / Pixelating / Sound skipping," is about XFinity-Comcast TV television equipment. Same pattern of poor communication that we saw when the ability to set a recording via the Stream app was removed back in Nov 2017. It has happened with all of my recordings since tuesday (1-22-2019). Is this a national or local issue I wonder? Just think of the hours that were unnecessarily wasted by users researching that issue when a simple email or text message could have been issued. Consumer is expected to take DVR box in for swapping, and consumer has to call and be found worthy of a credit in order to be compensated for a poor service that effected ALL customers, wow! If you’ve decided to cut the cord and stream TV online, this review is for you. Prepaid Instant TV: Xfinity Prepaid Internet required. FYI if you setup a 30 second skip button on your remote, you can use it to skip commercials in On Demand programs as well. If you’re an X1 customer, you can now bring the power of X1 voice remote to your mobile device. Checked all connections. This is not very good service. If I go to the right spot, I can literally see their headquarters from my town. Customers can navigate live TV, on demand movies and shows, web video, and online streaming services like Netflix and YouTube in a simple, fast, and intuitive way. -_-. XBOX One Live TV skipping solution? Cable-cutting is looking more and more appealing -- most shows to buy on-demand can run $2-$5 EACH... yet Comcast, I think I read, wants to offer a FIVE DOLLAR credit TOTAL for all the many show recordings lost and garbled??? skipping at all... is this just a bug with the instant on option? I am wondering if this is because the DVR show I tried watching was in SD and not HD so the comcast box had to resize down to SD from HD (previous channels I was watching were HD). Wouldn’t you all have accepted that answer and not flooded the forum with comments? So I have Comcast-Xfinity and the watch TV app always skips and freezes and is unwatchable. But I had Live tv, and internet which is the first thing to go for me! And now you can cast your entertainment to the big screen with Chromecast and supported TVs. I find it interesting that not one Comcast employee could take the time to post in this forum to let people know what is going on and that it’s a national issue. Glad I googled it and found out it was a nationwide issue. Also how to browse networks and types of shows. How do I reset my password? Roku. By Ameer Tyree @its_ameericle Feb 20, 2021, 4:00am PST Share this story. For other news regarding TV Tiling / Freezing / Pixelating / Sound skipping, and XFinity - Comcast television equipment, see our recommended stories below. Are we going to be compensated for this problem? Same issue. Thanks Comcast. They are going to credit all accounts for all days were service was not working. We're having the same issue the past few days. It will take 2 mins, please stay connected.Anjalika 8:57:48 PM, According to the Xfinity Community Forum, there is a nationwide cloud dvr service outage that is causing this. Find the products you're tracking here. Watch TV series and top rated movies live and on demand with Xfinity Stream. I do notice though that there is NO cloud icon next to DVR now when I play the recording. You can access live TV, on demand TV, streaming music, games, and other information with X1. Dvr recordings keep freezing when I try to play them only the recordings in the last three days it acts like it’s slow this is third day it’s still not fixed. You never have to miss must-watch TV. Comcast uses it to create an interface that combines traditional TV programming and information from the Internet, allowing you to take full advantage of both mediums. Thanks. It's no wonder some are cutting the cord and finding alternative means for video entertainment. Never miss out on must-watch TV. I am having the same issue. 3rd party Wi-Fi networks and VPN connections; How many shows may I watch simultaneously? We thought it was our DVR and started unplugging, refreshing, running down all the cords and on and on and on. Another thing, why should I have to call Comcast and spend 30-60 minutes on the phone trying to get a $5 credit? With x1 I need to have an active connection to watch recorded shows and that seems bogus. And it has free perks, like Xfinity Wi-Fi hotspots and the Xfinity Stream app (a dream team for streaming live TV on your mobile device). Was told a new box would fix it, but it didn't. Thanks, AJ!! what went wrong? FYI I just finished up a chat with support. I'm in New Jersey, across from Philadelphia. Millions of cable and satellite subscribers are replacing their subscriptions with an online live TV streaming service.. For 2021, we did the most comprehensive review of live streaming services to find the best Live TV Streaming Subscription. The app is an overhaul of the Xfinity TV … It went like this: My DVR service is skipping and pausing and making recordings impossible to watch. TiVo. How Xfinity X1 works. You can follow the question or vote as helpful, but you cannot reply to this thread. Watch live TV anywhere with Xfinity Stream, or use the TV guide to view airing dates, times, networks and channel numbers for upcoming TV shows … Get updates on today’s hottest topics in entertainment, sports and world news. The Xfinity X1 has six tuners, which means it can record up to six channel simultaneously. Let me help you right away with your cable issue .Anjalika 8:55:00 PM, Please make sure the cable box and the Tv are both on at this moment .Anjalika 8:56:10 PM, System is checking the device status on the account. Stream top networks, live sports and news, plus thousands of On Demand shows and movies on any device. Dvr recorded programs are freezing & skipping. If your TV is mounted, where to put the box is one less thing to worry about. Wound up watching it on on demand. Almost took it in today to swap it for a new one, which would mean I loose all the recordings. . No wonder so many always say to run fast and far from Xfinity, ASAP. I have turned off cable box, xbox, tv everything and still it continues to skip. It gave up trying to play after a few seconds and decided to just give me the on demand option. I totally agree. They plan to have it resolved in the next couple of hours. Super frustrating to see that Comcast continues to hike rates and fees with little to show for it. An outage note with details on the home page would have saved all of their customers from doing this. Already had a chat earlier, lied to about the time frame to fix, was told 2 hours in my area, ha! Just a few minutes of time would have made a huge difference. This is affecting multiple regions within our service footprint. Why is it always letting me down? I went on chat with Comcast this morning and she tried to tell me it was due to an outage. Clear all filters. Top Features: • Watch up to 200+ channels of live TV on the go and… Comcast online chat wait wad 47 people long. Everett Wa same problem as of yesterday. How satisfied are you with this discussion? Xfinity TV service is good, but it’s not slap-your-mama good*. I have spoken on the phone and by internet with Comcast/Xfinity agents in other countries, served a a Comcast/Xfinity technician plugging and unplugging the power outlet to our Comcast/Xfinity box on a couple of occasions, … At least with my TiVo I could watch recorded programs with no signal. It has up to 260+ live TV channels, a vast on-demand library, free Xfinity Stream app, the well-regarded X1 DVR and voice remote, and wide availability. Thanks for your feedback, it helps us improve the site. Great, how do we apply for credit for the service we are paying for but not getting? Xfinity’s TV and internet services tend to be reliable. Get the most out of Xfinity from Comcast by signing in to your account. They still have no ETA, are compiling a list of all customers who called in with a problem, and credited my account $5. However with the Cloud option it also records the same program in the "Cloud" on Xfinity servers. Xfinity Stream TV App Xfinity Mobile App Comcast Xfinity App Xfinity TV RemoteApp Xfinity TV Go App Xfinity TV App for Laptop Xfinity Stream App Live TV Xfinity TV App Windows 10 Xfinity Live TV Streaming Xfinity Stream App Download ... Comcast's XFINITY TV app is ... Comcast appears to be skipping Apple TV Xfinity app in favor of Roku. Just like with the set-top box, you can stream live TV, watch anything saved to your DVR, set up and edit recordings, and watch TV … I hope its fixed because waiting for it to turn on is kinda annoying and that feature to have it auto boot up faster like a laptop was very attractive to buyers especially me. It would be nice to tell everyone how they can get their credit for the cluster this has caused. Why can’t I hear any audio/sound? 2. Have you ever tried using the Chat feature? My collections. However with the Cloud option it also records the same program in the "Cloud" on Xfinity servers. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. My name is Anjalika.Anjalika 8:54:29 PM, I apologize for the inconvenience. People from Sacramento to Boston are all experiencing the same issues.Customer 8:59:17 PM, Yes, that's correct , this is due to some upgradation in the features or the firmware been going on and these upgradation is about to completely take place now .Anjalika 9:02:12 PM, Now I am going to send the refresh signals to the DVR box and will take few moments to proceed.Anjalika 9:02:40 PM, The signals are progressing and let me know if you notice any changes.\Anjalika 9:06:16 PM, how? Turn any screen into a TV with the Xfinity Stream app––included with your Xfinity service. This thread is locked. We will provide more updates as they become available. More ways to watch, in more places. Xfinity TV aims to take everything that you like about cable — hundreds of It took me a ridiculous amount of time to watch a one-hour show because I had to keep backing it up to try to get all the dialog. Xfinity Mobile. Same issue here. Change channels, browse XFINITY On Demand and TV listings. The rep did all he could without making me jump through all the hoops first. DVR recordings revert to On Demand so you can’t FF through commercials. B&H Photo-Video-Pro Audio. So I have Comcast-Xfinity and the watch TV app always skips and freezes and is unwatchable. Same thing happened with my recording of Chicago Fire. We have now improved the video quality to HD. Thanks for the post, but first you say "national" then you say "your area". When you record something onto your DVR it does record onto the onboard HDD. Began yesterday, so got a new X1 box today but made no difference. Price. I thought it was my DVR & was planning on swapping it for a new one. Being in Comcasts backyard You probably have it the worst. Use your smartphone or tablet as a remote control. Why am I always swearing at Comcast? Stream your favorite shows and movies anytime, anywhere! For those new to SLING TV, it’s a leading TV streaming service that delivers live and on-demand entertainment from today’s most popular news, sports and entertainment channels. The Cloud will only save the last 60 hours of recorded content.The cloud recordings are there to access via other means if you are not "in home" and do not have physical access to the DVR content. I have the Xfinity X1 platform box hooked to my Xbox one put thru my Onkyo AV Receiver and have no skipping. Xfinity Customer Support. Turn any screen into a TV with the Xfinity Stream app––included with your Xfinity service. My comcast dvr box takes a while to boot and be recognized by X1 when issuing the xbox on command. I'm currently recording two programs and cannot power the device off and on right now. I timed it at about 40 seconds. My recordings always played off the DVR before this week, since the problems started, they've been playing off the cloud. I am really hackedb off if this is NATIONWIDE and they really seem to have no idea how to fix it. Some even say they are no longer available and swith me over to OnDemand versions of the recordings. For instance I can sit in my car, etc and view the recording content of my DVR(in the cloud) as long as I have a fast enough internet connection. G. Guest Guest. Naxa. Xfinity Stream Tv free download - Online TV Player, DVDCutter Stream and Mp3CDWav Converter Pro, Free Internet TV , and many more programs I tried to do a "system refresh" and got a message that there was a video outage in my area. If you're an X1 Cloud DVR customer, you can also stream or download your Cloud DVR recordings to your device and watch anywhere. It started yesterday for me. Work hard all day to pay Outrageous fees only and get more stress. I wish Comcast would send a message about what's going on. So even though Comcast ADMITS this is NATIONWIDE and effecting ALL Comcast customers, only those that jump through their hoops are going to get a credit for this nonsense!? Bing Shopping > xfinity live tv streaming. I also think that they should do this for all customers, regardless of whether they call to complain. They are referring to an Internet outage. In Michigan and we've been having issues will recordings since Monday. Why won't XFINITY On Campus play? When you record something onto your DVR it does record onto the onboard HDD. Now Slingers can easily access live and on demand TV from the SLING TV app alongside streaming apps like Netflix, Amazon Prime Video and Peacock, directly from the Xfinity Flex home screen. everything i recorded wednesday, 1/23/2019, has big stalls and gaps--unwatchable. Comcast rep said it's a nationwide outage, but she continues to try to fix the issue. I turned off the "standby" instant on mode and now its working pretty well not I assume you mean ALL areas? XFINITY TV Go lets you: • Watch your favorite sports, news and kids networks live. They know the issues were all over the country. With that said I am in Georgia, where are the rest of you? WOW, just read in one post that in order to get a credit for this customer has to contact customer-support (via phone, chat, or tweet) and give a reference number?? West Coast here (Seattle), issues started yesterday. They know when the problem started, what service areas are affected, and who pays for that service; and will know exactly when it is resolved. Déjà vu all over again. How to find and save your favorite and local channels for Live TV watching. Lost?Customer 9:10:07 PM, Please be assured it will be fixed also once try to view the previously recorded contents and let me know if the issue still persists.Anjalika 9:10:55 PM, Ok. I am glad to see that comcast was responsive to yall on this cloud issue but whoever merged our entire thread titled "Upcoming X1 Updates" which was over 40 pages long can you please de-couple it from this thread as it should not have been merged together, in my opinion. If Prepaid Internet is not maintained, unused Prepaid Instant TV automatically expires and no refunds will be provided. I rebooted my box and tried the earlier recording that was unavailable and redirected me to OnDemand - so that was not corrected. When watching live TV, you can pause and go back up to 60 minutes. Depending on which DVR you are using you probably have a 500 GB hard drive. Anyone have the answer? Anything recorded prior to 1/21 works fine, anything between 1/21 and 1/22 was spotty (maybe 10% worked), and since yesterday, nothing works. The app, dubbed Xfinity Share, lets you stream live video as well as send photos and recorded videos to your own TV, or another Xfinity customer's TV. DVR is cloud based, live TV is cable, they are totally different technologies. My time is worth more than $5 an hour. Plus, getting started is easy because you can usually install everything yourself. GoVets. I'm having same issues in Boston.... Where is this other thread with the national outage information? Can I access if I live in off-campus housing? I have the same issue, but with a Cox DVR. 4 more. Learn what to do when you have trouble with your Xfinity Instant TV service. I have had this problem also for the last couple days in NJ too. I record since the payback from the cloud is choppy even with the additional performance package.... please fix as I don't think I'm getting value from my account. PS - DVR seems to be working now, but to know that we won't be getting a credit for this, this will be the customer's loss and the customer will be left holding the bag!? 1. You can also stream live … Why is my video slow or skipping? It now forces me to On-Demand for everything that I recorded which means watching commercials with it. I seem to have much better luck with that and then I have a written record if I need it in the future. Thought hard drive was bad. It would be easy for them and it's the right thing to do. Xfinity also offers no-term agreement plans—but at higher prices (up to 33%). I've been on the fence now for a while....this may finally be what I needed to push me to take the leap. Turn any screen into a TV with the Xfinity Stream app––included with your Xfinity service. Up to $30. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Key Features: -Tune to your preferred channels on your TV from the Listings view, and use Filters to narrow down listings by categories such as Sports, Kids, High … I am viewing a show that I recorded this evening at 8PM and thus far it has not skipped or paused. That's their idea of customer-service and customer-satisfaction!? XFINITY subscribers can watch thousands of XFINITY On Demand™ TV shows and movies anytime, anywhere, even when you are offline. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. If you’re currently thinking of switching TV providers, we think the Xfinity Stream app is a nice perk that could sway your choice. How to watch the Super Start Batteries 188 Xfinity race on TV, via live stream. Do the right thing and for heaven’s sake, do your job. Stream live TV and XFINITY On Demand on any device at home or on the go. We'll discuss the options on this end, but Comcast, don't be overly shocked if soon you have one less high-paying customer, just FYI. Search the community and support articles. No option for dvr playback. Same problem in the past couple of days. It started this morning for me. Physically, Xfinity X1 is a DVR (digital video recorder). Comcast is launching a new app called Xfinity Stream which will be available to all Xfinity subscribers for free on February 28th. Play back keeps freezing. It's now 8:19 pm CST, I tried watching last night's recording of Chicago Med, no joy. I told him I thought that was insufficient and that I thought they should add up the charges for the DVR service and DVR box and do a pro-rated credit once the problem was resolved. And now you can cast your entertainment to the big screen with Chromecast and supported TVs. Re: DVR recordings in the cloud Skipping stop/starting. Top Features • Watch up to 200+ channels of live TV … I'll have to do that in about an hour from now.Customer 9:12:14 PM. I have turned off cable box, xbox, tv everything and still it continues to skip. Never miss out on must-watch TV.Stream top networks, live sports and news, plus thousands of On Demand shows and movies on your phone or tablet. No need to get customers whipped into a frenzy for something that could have been answered here. Rather bizarre how the consumer has to keep doing all the leg-work for Xfinity SNAFUs. Any solution would be appreciated. Calling to complain. Thanks for the explanation, but why does my hdd show 57% full if everything is stored in the cloud? LOL, I am also having issue with freezing and volume issues on recordings, Same issue in Bloomington, MN near Minneapolis. Unacceptable.Customer 8:48:26 PM, "We are experiencing heavy chat volume, please expect extended wait times"... Comcast is falling apart I see...Customer 8:54:24 PM, You are now chatting with AnjalikaThank you for contacting Xfinity Chat Support. Started 1/22 or 1/23. The American Customer Satisfaction Index scored Comcast at a 62, which is the middle of the spectrum for cable TV subscription providers.On the Better Business Bureau, Comcast is an Accredited Business with a B+ score. NOTE: My dvr also skipped a TON. $30 - $60. How do you go about setting up that 30 second skip on remote? Check your Email, Voicemail and Account Online at the new My Xfinity®. Customer service stated it is a software problem and they are supposedly working on it . Nvidia.
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