Hi, The compressor contactor in your pump governs when and how much power reaches your pump. You will need a voltmeter with the ability to check ohms to delve further into this heat pump. Some heat pump repairs … Troubleshooting the Heat Pump Fan. Removed it and plugged the fitting hole. Where can I find it? Some heat pumps contain a scroll compressor. Is there something else I can try? Only the current pool temp showing. Then you could compare a repair against buying new (and getting a better unit with a new unit warranty). Heat pumps are sized in “tonnage”. It has power, when pump is off says flo (so I’m guessing at leaSt some of the sensors work to throw that code). Your email address will not be published. I don’t think the temp sensor is bad as it seems to acurrately display the temp of the water passing through unit just the fan and compressor don’t fire up so I get no heating… it did randomly fire up one day, which was a couple of days after I had messed with the unit and apparently left the breaker on, then the next day same thing, wouldn’t fire up. I have an older heat pump, aerotemp tempro 2000. Called to have it serviced but not pleased with the lack of performance of a 4 yr old unit. What would cause this? It developed a fitting leak on the outlet side of the heat exchanger. If the fan does not work, you may find that the whole pump does not work properly. Thanks again Summit Branded heat pumps are in Section 2 and have their own table of contents starting on page 32. outside unit of heat pump not working. Do I need a new fan motor or just a capacitor. The following heat pump diagnostic flow charts and accompanying wiring diagrams are to be used in diagnosing and repairing Hayward & Summit branded pool heat pump systems. Today the pump does’nt start, (no fan) with this code OtA. What happen? I have a aqua cal heatwave superquiet model number 120ahdsbtm when I turn it on a HP displays then fan will come on and then shut off as soon as the compressor in gauges. Please contact our technical support department at 727.823.5642, they will be able to help you as your unit is analog. Heater turmed on then one minute later turned off says 79 on display. Hi Alex, How Do Pool Heat Pumps Work? Thanks. Veteran owned and operated company that built our reputation on giving honest, straight … They are the most cost-effective option (when compared to other electric heating methods that create original heat), and they can be a great way to optimize your year-round heating and cooling costs. Thanks for any help. Next steps for troubleshooting? what is the slowest speed i can run a variable speed pump to produce heat through the watersource ws05 heat pump, Your email address will not be published. Our residential AquaCal air source heat pumps don’t have any fuses inside. Share this conversation. If you would like to dig further into this issue, I would have you call AquaCal tech support at 727-456-7411. In fact, heat pumps provide energy savings up to 70% over gas heaters. ?, then nothing. I have an aqua cal model tt120a-a ser# 1023945-f03. Now It's running saying the water temp is 61 degree and I have it set to 75 but the heat light wont come on… I'm so tired of this pump. Pool Pump Motor Not Working. 7 Useful Raypak Pool Heater Troubleshooting Tips First thing to remember is that a pool heat pump can only effectively work in temperatures over 50 degrees Fahrenheit. You should be getting around 26V (AC). Check to see if a phase is out. I have a whisper quiet unit. Please call us at 727-823-5642 to discuss. Please call us at 727-823-5642 with questions or to set up a service call. When I attempt to turn on the heater it reads"FLO". Insufficient water flow can cause the “FLO” and “HP” error messages. If you do not have this on hand, you can call 727-823-5642 to set up a service call with customer support. AquaCal Tech Support. Please feel free to call us at 727-823-5642 to discuss further. Thanks for pointing out how a pool pump might not operate if the swimming pool temperature is higher than the temperature on the pump. OtA stands for Over Temperature Alarm, meaning the unit is measuring the water temperature at 110 DEGF. If the fan does not work, you may find that the whole pump does not work properly. And that’s why these Raypak pool heater troubleshooting tips are perfect for you. By using our Services or clicking I agree, you agree to our use of cookies. Cookies help us deliver our Services. my heater says flo but all my valves are set correctly, and filter and basket are both clean, where else could the issue be i only have 2 pipes, one goes in from filter the other comes out of heater to spa/pool and under normal op without using heater, water flows just as it should, i thought maybe it was connected to my salt generator and that the flow sensor was bad but after bypassing the sensor my salt generator shows flow is fine but i still get “flo” on the heaters screen. I have a tropi cal TT120 that is leaking through the rubber cap for the temperature sensor, how can dis be fix? Click here to help us improve your website experience. It will go the the desired temp for 1 second then return to ,FLO. The information given there may be helpful in case of your heat pump not working properly. There could be an issue with the pump or it could be something as simple as setting the thermostat properly. Here’s why: The average body temperature is around 98.6 °F. When compared to a piston compressor, scroll compressors are quieter, have a … This makes even works for hot tubs. (Tampa). There are numerous reasons that could keep your heat pump from starting. We have the widest range of swimming pool heat pumps at the lowest prices backed by our excellent pre and post sales customer service. Hi, I have been trying to call at 800-786-7751 and can not anybody. Panel shows proper set point, fan is spinning, red light indicates heat. Required fields are marked *. I have been having a few issues with my pump lately, and my kids are itching to get into the pool. Homeowners can enjoy the money-saving efficiency of heat pumps to warm or cool their homes. A fan that is not running may have problems with any of a variety of components. I don't use the pool pump more than twice a year. Hmm, I hope that's the case. Instead, heat pumps have a fan which draws in heat from the outside air that has been warmed by the sun. Hope you are doing well. In addition to the electrical components and a fan, a heat pump system includes: Compressor: Moves the refrigerant through the system. ... • Compressor stuck, grounded or open motor winding, open internal overload. Heat Pump Does Not Run. Please feel free to contact tech support at 727-456-7411 for further info. Check the air temperature. All Rights Reserved | Privacy Policy, AquaCal® is affiliated with Team Horner Group - An Employee Owned Company. This is a new question about a Jandy Lite2 (LG175NG). Any suggestions. In this post, we go over a few things you can do to make troubleshooting your Raypak pool heat pump much easier. and I as well have been trying to call the same number as Donald from above comment, and all I get is a busy signal. I’m a plumber I should have necessary tools to perform work I live in Lutz, FL. Tech support has been busy for some time now. Is It Too Cold To Use My Swimming Pool Heat Pump? Checked everything: mode = "heat", "pool" selected, set temp > pool temp. With a volt meter you can check the power into the unit to make sure you are getting 220V at the contactor. Whatever your pool heating/cooling needs, AquaCal® can help! Beyond the latter issue, it register water temp as 101 when actual temp is in the 60s. It might be worth it having it looked at by an HVAC company - to find out what they'd charge for a new compressor (they could look at it and make sure that's the problem and not something else like a fried relay). Often the problem can come down to not understanding how a pool heat pump works. Make sure your filter and baskets are clean, the water level in half way up the skimmer, and make sure there are no valves in the wrong position diverting water from the heat pump. A Dead HVAC Compressor. Hi Ellis, One of the main…, With hurricane season upon us, we have received many questions from customers who are inquiring…, Your heat pump may not be leaking; it may just be condensation draining from the…. When I turn it on, it will start normal, then the compressor cuts in, and about 10-15 secs later, the breaker trips. I just turned my heat pump on a couple hours ago…. They therefore depend on the air temperature. They use more electricity in attempts to adequately heat the home, which increases your energy bills. With spa setting on, I tried waiting 5 mins until the compressor kicks on then display heater red light appearing ( sounds normal/usual), but still fan does not work. Supply voltage should be between 208 and 260 volts. What is most important for these pumps, though, are the heat pump compressors. I want to make sure unit works before I spend a few hundred dollars on it. A heat pump is a device that uses a fan to move hot or cold air throughout the home; during the summer it moves warm air from the inside of the house to the outside to cool the home, while during the winter it pulls air from the outside, heats it, then moves it indoors. There are detailed descriptions of possible problems and causes of heat pump not cooling or heat pump fan not spinning. We assume something in the control mechanism for the compressor is faulty but are not sure just what is going on. Regan Land, HVAC Technician. Because more heat … Troubles from a bad compressor. Thank you for your feedback. If not, your system may have a valve problem, a refrigerant charge issue, or a compressor problem. Of course, the size of the compressor has to be compatible with the size of the heat pump unit (tonnage). Set your desired water temperature above your actual water temperature and check back later to see if your heat pump is … a few minutes later I can hear the heat pump turn on. Thanks, The types of defects or breakdowns are various. When the fan or the motor are not working efficiently enough, it is very likely that the ice created is due to a problem with refrigerant temperature or with the evaporator/condenser not doing their work correctly. What could be going on here? Again, air-source heat pumps transfer heat from the air to your swimming pool. Please call us at 727-823-5642 for assistance. Please help me. Please call us at 727-823-5642 so we can assist you. Action: Any thoughts or assistance is greatly appreciated! 2. Water circulation pump not on. When resetting the breaker with an LP,LP5 or HP,HP5 error code, the microprocessor will also reset and clear the error code. The water temp is 75 and the pump is set to 88. Why have it take up space on our property when it does not work.. Hi Richard, it depends on the model needed. How to Troubleshoot Swimming Pool Heaters. The heater only works during those times. Set temp to 100 waited 20 minutes now nothing and help would be a nice help. If you hear squealing sounds and … Any guidance on this issue? However I now hear a buzz like the compressor or switch is bad after the initial cycle but the unit appears to not kick over. Do you have any suggestions? Just had to replace the fan capacitor and now the display reads OtA. 2737 24th Street North If the unit is frozen solid but still blowing hot air more than likely the heat strips have activated and are heating the home. New comments cannot be posted and votes cannot be cast, More posts from the swimmingpools community. We ship daily and export worldwide. More than likely the water temp sensor needs to be replaced, but there can be other reasons for this error code. There are reasons why your heat pump does not reach temperature set on your thermostat. A motor runs the compressor, and should this motor fail, the compressor will not work at all: refrigerant … It was lots of fun for the kids to swim in warmer water during the month of May. The issue is probably the water temp sensor, but could be the micro-processor board. is there a service center in France? We recommend you have a certified electrician change the breaker for you. Heat Pump Troubleshooting Problem #3: BLOWING COLD IN HEAT MODE. I continually hear a 2-5 second buzz sound like it is trying to work. I have an Intelliflo VSF that I run from 8AM-8PM. Codially • Low-voltage condition Check supply voltage to the heat pump. I have a Tropi Cal T115. If the heat pump turns on when you want cool air, but not for heat, this is likely the cause. pool heat pump systems. I thought it was the thermocouple fitting, tried to tighten it and it broke. The heat pump is just one of these that would give you hours of warmth in your home and keep your cool in the heat of summer. there are no error messages, e.g. Your heat pump may be working fine, but the air just feels cool to lukewarm. From the link above, you know a heat pump is two to four times more efficient than your backup electric heat. The fan would not spin, so I gave flicked it with a stick and it spun. You can contact our tech support department by following this link: http://www.aquacal.com/contact. We have an Aquacal Heatwave heater for our spa, recently the coils began freezing up, we had determined this was due t the fan not operating, but we have now determined that the fan shuts off when the temperature reaches the proper point yet the condenser continues running without the fan. Check to see if something is inhibiting the fan in the bottom vents, like leaves or mulch. Troubleshooting: My Swimming Pool Heat Pump Will Not Start. They will contact you via email. If your heat pump compressor fails and your backup heat takes over, the heat pump fan never shuts off and 6 weeks later you get a high electric bill, three times what it should be. it said LP… I checked all connections… and everything is fine. However, since most people use outdoor swimming pools during warm and mild weather, this usually isn't an issue. Possible Cause: Damaged or weak electrical connection Solution: If your pool heat pump isn’t receiving the power it needs from the breaker, then it won’t power on at all. Not giving your pool heat pump enough time to do its job can end up being quite costly, in both time and money. If your pool pump starts, but then shuts off on its own moments later, it’s often due to overheating. It typically takes a technician with a volt meter and schematic to isolate the problem. Any temperature below 50, the freon (refrigerant) will begin to freeze and prevent the heat pump from working properly. Pentair HP 900 So, I thought It was working a few days ago and was warming up pool and noticed today the temperature went back down. Therefore, your heat pump may not operate if your swimming pool temperature is higher than the temperature set on your heat pumps display. If the airflow to your unit is blocked by snow, ice, leaves or another type of debris, this … Sounds like you need to have someone come and look at your unit (which is still under warranty since it is new) Please contact our tech support department, if you are still having problems getting through, you can email your contact information to nestrada@teamhorner.com and we will have someone contact you directly. This error will not clear after. Press J to jump to the feed. My heat pump the desired temp is at 78 but the temp of the pool per the heater unit is 102. thanks. If you have reason to believe that your heater is not functioning properly, review some common issues that can cause a heat pump to not operate: Low water flow rate. This problem/situation is extremely common and it generates many service calls. Call Next Generation Air & Heat Inc., any time of the day or night, when you need repairs for your heat pump in Merritt Island, FL. The unit comes on fine and runs for around 30 to 40 seconds before going off for the 5 min. You help? This is, however, the way heat pumps are designed to operate. Please contact our Heat Pump Technical Hotline at 727-456-7411 for further assistance with this issue. We are not happy with product and for the price we paid, we cant go through this any longer. Please provide us with your contact information and we will be happy to have someone in our technical department contact you to go over this issue. After 4 only years, it seems our compressor unit on our Rheem 310 litre heat pump compressor has jammed/failed & the refrigeration mechanic advises that because of inferior design (not well designed for dismantling & repair), it is probably not even worth trying to fix the heat pump. Thank you for contacting us Donald! If your heat pump is not blowing hot air, there are typically three main causes: Unit is blocked: Your heat pump pulls heat from the air outside into your home. When your swimming pool heater malfunctions, troubleshooting the source of the problem can be more complex than working with filters or … Troubleshooting a compressor, however, may be more complicated than you think. This year it doesn't seem to heat although it runs. Wont turn back on to heat pool. Capacitor problem? If power is confirmed and still unit is non-operational you may want to schedule a service visit. If the fan starts, then the issue is less likely just a capacitor as that is the capacitor’s only job. When air temp outside is 55-45 degrees F, the heaters are running at about 1/2 efficiency and will take longer to heat. Unit runs, no warning codes, cool air out of the top, and flow seems good. Heat pump is running but not heating pool. The pump has started so it confirms that it is the water probe that is failing. The optimal temperature range for conventional air source heat pump operation is above 25 to 30 degrees … You can also forward this information to nestrada@teamhorner.com if you rather not post it on this forum. This pool heater pump works for pools with 7500 gallons. Pulled panel wires and connections look good. Is it necessary to replace it with a breaker with a ground wire? Be careful because it only runs if the pump is running. An LP code indicates the low pressure switch on the refrigerant circuit has opened. Category: HVAC. Maybe a burnt out bulb? Robert Brown Make sure you have an electrical meter that can read volts & amps & the appropriate tools to open up the machine. Please send your contact information to nestrada@teamhorner.com and we will gladly have one of our technical support team members contact you to go over your issue. Tech support is available Monday – Friday 8:00 AM – 5:00 PM. Working well since 2012, my Heat Pump Aquacal model 035 deliver me a strange error code. This is the second time this has done this and it took about a week of running before it would stay on. If the compressor does not work well, or malfunctions, it would be impossible for your heat pump to operate either way (that is, hot or cold). Please call us at 727-823-5642 and we will be happy to assist you. Model is T-115. One solution? Common heat pump compressor problems can often be diagnosed by the homeowner, without the need to call a costly service repair technician. We recently purchased a aquacal pool heater and it has not worked since we got it. If you notice that your heat pump is not heating your swimming pool, there are a few things you can do before hiring a heat pump professional to check it. Summit Branded heat pumps are in Section 2 and have their own table of contents starting on page 32. Keeps saying LP. First startup this year, no codes, water in is 61, asking for 80. I have no power to my aquacal pump for my in-ground pool. Thanks, Did you ever get this resolved? We have been providing excellent customer service & satisfaction since 1983 Robert Brown Since the filter pump acts as a water source, it controls when the pool heat pump will run.. St. Petersburg, FL 33713, © 2021 AquaCal®. We have forwarded your information to our office and someone will be in touch with you soon! Hi Bill, Contemporary pool heaters have digital thermostats that allow you to lock a temperature setting. I recently bought a house with an existing in-ground pool. Frozen compressor? If you are not getting 26V you probably have a bad transformer. What do I do? I am unable to switch the settings from spa to pool. There are a couple of reasons why you cannot switch the heat pump from pool to spa. It will also need to be replaced by a technician. Ask Your Own HVAC Question. Do you have the complete model number or serial number? http://aquacal.com/aquacal-water-source-heat-pump. Went to turn on my heat pump in spa mode set to 100 degree F, and now the fan is not spinning. When you first use … I am getting an F5 error code on our display. The chillers, as well as the heat and cool units, can be used to create cold plunge pools for therapy as well. The best advice I can give is to contact our Tech Support Department at 727-456-7411 while you are near the machine so that we can troubleshoot this for you. Do the following: 1 Be sure the thermostat is set to the proper setting (“Heat” if you’re calling for heat) and the temperature you want the room to … 1. I guess the water temperature sensor is the one which is located on the inlet piping, as I can see it (there is a second sensor on a copper pipe) In the absence of repairman I have to change it myself, but this probe seems sealed, is that correct? If you have any questions, please call us at 727-823-5642. Then it turns on, but the heating light does not come on!! Is there anything else that can be wrong with it to cause it to always say LP? But if the heat pump was previously working and no longer turns on, a damaged electrical connection could … Using the buzzer, check if the operating pressure switch is closed or not. Leak stopped. There is a 4 minute time delay for the compressor to engage. Overnight water temp drops to 72 and pump still won’t come on. How to Reset the Lockout on a Pool Heater. Anyone have experience with this sort of thing? Some heat pumps are designed to work in very cold temperatures, while others not so much. Remove all leaves, pine needles, twigs, and other objects from the top and sides of your heat pump. Without constant, sufficient water flow, your heat pump cannot transfer heat from the refrigerant to your swimming pool. Most are scared to touch it because it's pool equipment. Sometimes there is a genuine problem, but more often than not… If that’s the case, is recommended to run the heat pump for 24 hours until you reach the desire temperature. Thanks for your quick answer, It is a system that “pumps” or moves heat from one place to another. Is this a fan motor / capacitor issue, or other problem.? Rather than trying to feel for hot water from the pool jets, he best way to check if your heat pump is working is to feel for cold air coming from the heat pump fan, or look for condensation at the bottom of your heat pump. Show Less. Most pools require the heat pump to be on anywhere from 6-8 hours per day (this number varies based on how energy efficient your pool set up is). Why? of R22 freon (yes it is old analog unit). Works fantastic. “Why Isn’t My Swimming Pool Heat Pump Heating? Factor #4: … Has anyone else had this issue? The heat pump works in conjunction with the air handler to distribute the warm or cool air to interior spaces. thanks, Good Afternoon Mr. Shumway, Robert Brown AquaCal /Autopilot Tech Support. Heat pumps capture heat from the surrounding air to heat the pool water and are particularly good if you want to maintain a constant pool water temperature. Any clue new heater. You would need a technician to rectify this. Once temperatures fall below a certain point, heat pumps are not able to work efficiently. Please help! We hired swimming pool technicians to install the heat pump late April in the DC area and it heated up our pool from 62 F to a low 70 in 3/4 days in May. Heat pump compressor not working - what's the best next step? For more information, go to www.p65warnings.ca.gov. Possible Cause: 1. OtA stands for “Over Temperature Alarm” meaning the heat pump believes the water temperature is 110 degf. Unit ran fine and heated well until one day it would not turn over. Please call us at 727-823-5642 for assistance. If you have access to the duct work, try to locate the source of the blockage. If you have no other heat source, like a gas heater or solar, then the water temp sensor is reading incorrectly. The pilot will stay lit and when I jumper TH to PP-TH the boiler runs fine. Very efficient and quiet. Thanks, Can’t tell what temp anything is. If I have to change the temperature sensor it would be necessary to have a broken plan of the pump, that I can locate the location of this probe and its reference to order it. They are not intended for use with any other manufacturers heat pumps. AquaCal Tech Support. Without proper function, this can make your pump run endlessly. Check if the circuit breakers have been tripped. There are types of faults and problems with detailed descriptions, possible causes and solutions which may be recommended in the certain situations. When pump is on it displays the temp like it normally does, then after about 1-2min (which is how long it used to take for fan and compressor to fire up) instead of firing up a small red light appears on panel in between the orange indicator lights of pool and spa.I did have someone come look at the unit and they said temp sensor and very low on r22, could the low r22 cause this and not put up some kind of error code? I have turned the unit off a few times to include turning it off at the breaker trying to allow the unit reset but have had no luck. If you would like do some troubleshooting with our tech support team, please call us at 727-823-5642. If the “HP” message occurs immediately when the unit is powered up, you will probably need a service tech to check the unit. If your heat pump is completely covered with frost or ice, shut the system off and call your HVAC contractor for help. My normal pool guy does not repair heat pumps. Pool Heat Pump Not Heating If your pool heat pump is not heating you could have any number of issues that might take a bit of time to diagnose. Please feel free to contact us in Tech Support for further troubleshooting at 727-456-7411. Hello Miched, Is it worth having an HVAC company come out to examine it? The fan spins for 3 seconds and then stops. Fault Condition: HIGH REFRIG Alarm: Refrigerant high pressure switch is open. If the replacements do not bring your HVAC compressor back to life, you have two options. Every 5 minutes there is a hmm, compressor trying to start? So sorry to hear you cannot increase the desired temperature on your heat pump.
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